We would love to hear your thoughts or feedback on how we can improve your experience! Please indicate how we are doing in the following areas of service.

Are all correspondences being copied to the dlsgroup support email? *

CLAIMS (turn around time, accuracy, etc.) *

Lowest (1)Highest (5)

MEDICAL CARDS (access, availability, ease of use) *

Lowest (1)Highest (5)

BILLINGS (Reconciliations) *

Lowest (1)Highest (5)

REFRESHER SESSIONS (frequency, content) *

Lowest (1)Highest (5)

CHANGES REQUESTED (add/remove employees, beneficiary changes, name & address changes, etc.) *

Lowest (1)Highest (5)

GROUP WEB (functionality, accessibility, etc.) *

Lowest (1)Highest (5)

Please let us know if there are any other areas of concern or improvement that you would like to bring to our attention.

If possible, please elaborate on ratings of 3 or less. Thank you

Email *